Privacy policy
Legal text pending from Serveco: company name, tax ID, registered address and data controller.
Owner: Serveco Asesores S.L.P.. Contact: serveco@serveco.es.
Data controller
Serveco Asesores S.L.P.. Contact: serveco@serveco.es · +34 968 90 90 20. [Tax ID and registered address pending.]
Contact form
What data we process: what you give us in the form (name, email, phone, company, type of client, company size and sector, service and office, urgency, how you heard about us and your message) and the page you wrote from. If you have accepted analytics cookies, also the first page of your visit and the website or campaign you came from.
Why: to answer your enquiry, pass it to the right team and office, follow it up (contact you again about it, arrange a meeting) and understand which channels bring us enquiries. We do not use it to send you advertising and we do not share it with third parties, except where required by law or with providers who process it on our behalf (web hosting, database and email), with the safeguards required by law.
Legal basis: your consent, given when you send the form, and, if you become a client, the pre-contractual steps you request.
How long: while your enquiry is handled and, afterwards, for as long as needed to deal with any possible liabilities. [Specific period pending from Serveco.] If you become a client, the retention periods of the professional relationship apply.
Virtual assistant
Conversations with the website’s virtual assistant are stored to improve its answers and check their quality. Please do not type personal details or details of your case that you do not want to share; for your specific case, use the contact form.
Your rights
You can ask for access, rectification, erasure, objection, restriction and portability of your data, and withdraw your consent at any time, by writing to serveco@serveco.es. If you feel we have not handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es).
Cookies
See our cookie policy.
This is a translation. In case of discrepancy, the Spanish version prevails.